Refund policy

Return policy

There is a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

You are responsible for the postage costs.

To start a return, you can contact us at support@ccerys.com

Exchanges

 
The fastest way to ensure you get what you want is to return the item you have and once the return is accepted, make a separate purchase for the new item.

 

Exceptions / non-returnable items 

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.